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Ensuring success at trade shows: a step-by-step guide

Trade fairs are an extremely effective marketing activity for selling to highly targeted audiences with purchasing power.

Joining with a group of other exporters in a branded New Zealand pavilion or stand is often the best way for smaller exporters to exhibit at overseas trade events. Skilful planning and execution, before, during and after the event, is crucial to get results.

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Before the event

Set Objectives - understand exactly what you want to achieve, such as increasing market share or introducing new products or services. Then set specific and realistic objectives

Market Research – find out about the host country’s culture, economy and business environment to avoid mistakes, delays or communication issues

Budget – use rough estimates or figures from the last trade show you attended for exhibition and stand costs, marketing, accommodation and meals, travel and insurance

Planning your Stand – make your exhibit stand out from the others. Create an eye catching, open and welcoming stand with a focal point and strong key message

Booking space only and using a modular, stand design can be cost efficient. These stands are easy to transport, put up and take down and are versatile.

Know the stand specifications: size, flooring, lighting, traffic flow of show visitors and furniture requirements

Identify the materials needed for design and construction and potential suppliers.

Promotion – pre-exhibition promotion and publicity is crucial to generate interest and differentiate your company and products. Plan early – deadlines for pre-event promotional materials can be two months before the event

Exhibition briefing – thoroughly brief all staff on what they are required to sell and communicate

Cultural considerations – do not underestimate their importance. Colours and symbols have both good and bad connotations in different countries and should be used appropriately

During the event

Arrival – ensure staff arrive with plenty of time to recovery from jet lag, set up the stand and address last minute issues

Day-to-day activities – observe competitors, take photos, have daily meetings

Visitors – learn to recognise different types of visitors and limit the time spent with prospects. Gather leads but save the selling for after the event

After the event

Lead follow-up – follow up all leads within a week, make personal contact with prospects after two weeks and ensure continuous follow-up

Analysis – prepare a final report measuring achievements against objectives, effectiveness and performance, costs and sales, and recommendations on future attendance 

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