List of access keys Homepage Site Map ContactUs Skip to main content

Perceptions of New Zealand in India

New Zealand Trade and Enterprise has commissioned the Nielsen Company to conduct research into the perceptions of New Zealand business culture and values in selected overseas markets. A summary of the research carried out in India in July, 2008 is below.


“Good ethics but no business appetite”

  • On the surface, Indian business culture has much in common with New Zealand’s as both are marked by resourcefulness. However Indian business is underpinned by long term relationships and associated loyalty, flexibility to meet market needs, and general enjoyment in business interactions – none of which are evident in New Zealand business culture.
  • Three broad stages of decision making seen in other countries apply to India in a broad sense:
        1. Awareness – New Zealand must be on the radar in order to progress to the consideration stage
        2. Consideration – country is only important here if it offers a competitive advantage
        3. Final decision – based on the robustness of the business case and supporting relationships
  • There is low awareness of New Zealand’s business capability and a perception that while New Zealanders may have the ability, they have no appetite for business.

Get the full report

“While the whole world is racing, New Zealand is pacing”

  • Low business appetite is evident in New Zealand businesses through
        1. A preference for transactional rather than long term relationships. This also indicates a high level of risk averseness and suggests weak negotiation skills
        2. Reluctance to understand Indian culture, consumer needs and market requirements.
        3. An inflexible “take it or leave it” approach
        4. Low availability of information about New Zealand products and businesses. Lack of marketing and promotional material
  • English is widely spoken in India and businesses perceive this should make it easier to partner with New Zealand than with other Asian countries, where language differences can be a barrier. However the overall perception is that New Zealand is not interested in doing business with India, despite there being fewer language barriers than with other countries.
  • Meeting India’s market volume requirements will always be a challenge for New Zealand businesses, but could be overcome by partnership and co-operation. However a focus on independence and refusal to work with others to match required volumes means New Zealand businesses are losing out.
  • To improve relationships with Indian businesses, New Zealand businesses need to take the following steps:
        1. Spend time learning about Indian culture and market requirements
        2. Understand and respect Indian business regulations and adapt to meet requirements
        3. Be proactive in promoting themselves to Indian businesses, be willing to form long term relationships and enjoy the process of doing business
        4. Be flexible enough to partner with other New Zealand companies to meet the volume requirements for the Indian market
  • Increasing promotional and educational activities across all sectors, supported by relevant imagery, will help to raise awareness of New Zealand as a business partner.

Download the full report

Related Articles

Back to Top

Use your access keys with your browser:
0
Go to list of Access of Keys
1
Go to Homepage
2
Go to Site Map
3
Skip to search
9
Go to Contact Us
[
Skip to main content