How to submit a claim
You can make a claim once we have received your Letter of Acceptance form, and you have incurred costs for eligible activities and paid your service provider.
Please read the list of documents below, required when submitting a claim. Please note that we will return any claim submitted without the supporting documents listed below.
Documents needed to submit a claim
We cannot accept any photocopied documents. We will return original documents once your claim has been processed.
- Claim form
This is the final page of the Letter of Offer.
Please complete and sign the claim form. If you are a registered company, it needs to be signed by a company director or business owner.
- Original invoices
Invoices must include the following information:
- the time frame of the work you are claiming for. You will not be able to claim for any costs incurred before the date we received your application
- the work done, time taken and charge out rate. This is because NZTE will only reimburse actual work done, and not upfront fees.
- Proof of payment
Printouts of internet bank statements or original bank statements are acceptable as proof of payment. If your grant was awarded before August 2008, we can also accept original receipts as proof of payment
We do not accept as proof of payment:
- photocopied and/or tampered bank statements
- invoices stamped “Paid”.
- Accounts Payable Form
This is page eight of the Letter of Offer.
If this is your first claim, please return the Accounts Payable Form.
Check your details are correct and attach a pre-printed bank deposit slip or letter from the bank confirming your account details.
- Final Report
When making your final claim, please complete the Final Report form in your Letter of Offer. This will close your grant, and release the final 20 percent of your funding.
Please enclose a copy of the work produced by the approved service provider e.g. business plan, marketing plan, etc.
- Claim Checklist
A checklist will be sent with your Letter of Offer. Complete and send it in with your claim to ensure that you’ve included everything required.
We may request further information from you or your supplier to show that the capability building activity has been carried out and paid for before we process your claim.
Remember, our team is here to help and ensure that your claim is processed promptly.
Send the claim complete with the other information we’ve requested to:
EDG–Capability Building Team
New Zealand Trade and Enterprise
PO Box 2878
Wellington 6140
If you courier the claim to us, our address is:
EDG–Capability Building Team
New Zealand Trade and Enterprise
Majestic Centre
100 Willis Street
Wellington 6011
If you have a question that is not answered here
If you have a question that is not answered here, please call New Zealand Trade and Enterprise (NZTE) on 0800 555 888, email us, or contact your account manager if you have one.
