Contact our Washington office
New Zealand Embassy, 37 Observatory Circle NW
Washington DC 20008, USA
Phone: +1 202 328 4852
Fax: +1 202 265 9659
We’d love to hear from you. Click the Contact Us button to send an email to our New Zealand based Advisor Team. They’ll be able to direct you to the right information or help you need.Contact us
I want to find an in-market distributor for my businessNZTE doesn’t maintain lists of distributors for specific products and markets. We encourage companies to do as much of the initial search process as they can for themselves, while bringing in professional help where needed.
You’ll find useful information on researching, finding and selecting the right distributor for you in our Export Essentials guide to understanding your channel partner options.
I want to find out about regulations and tariffs for exportRegulations and tariffs should be one of the first things you find out before exporting. They often determine whether a market will be easy or hard for you to export to, or whether you should try to do business there at all.
Understanding regulations in your export destination is a must-do. For an introduction to what you need to think about, see our guide on understanding international compliance requirements. This includes tips on how to research regulations, as well as insights on local regulations, standards, health and safety, and dealing with local bureaucracy.
It’s a good idea to take a look at the rest of the international compliance process while you’re doing your work on regulations – see more information in our guide to understanding international compliance requirements.
If you’re planning to export food or food-related products, you should also check out the food exporting page on the Ministry for Primary Industries (MPI) website. MPI maintains a list of Overseas Market Access Requirements (OMARs) for New Zealand food products in different export markets – search and identify OMARs for your product online.
Tariffs can make your products more expensive and less attractive to overseas buyers, so you need to know the charges your products will attract before you commit to a new market.
You can get a big head start in finding tariff information by using the Ministry of Foreign Affairs and Trade (MFAT) tariff finder or the World Trade Organisation’s tariff download facility. You can search the databases by product name, but they work best when you know the approximate Harmonised System (HS) code for your product. HS codes are used by customs authorities around the world to identify products and apply tariffs. The longer the code is, the more precisely it describes your product. The first six digits of an HS code are usually the same worldwide – after that, there can be up to eight further digits, which often vary from country to country.
New Zealand Customs can help you to find out the first six digits of your HS codes – email VOC@customs.govt.nz.
To get a longer and more precise HS code for a particular market, look up and contact the local customs authority online, or talk to a customs broker or freight forwarder who has done business in that market.
I want to find out if an overseas company is legitimate
We highly recommend that you use a professional firm that offers due diligence services or company checks, to make sure you’re covered before you deal with a new contact overseas.
NZTE doesn’t offer a due diligence or company check service, but we’re aware of the following firms in New Zealand that can help you verify overseas businesses:
- PwC – phone +64 (0) 9 355 8167
- Dun & Bradstreet – phone +64 (0) 9 359 8000
- LexisNexis – New Zealand freephone 0800 800 986
I'm visiting my market. How can NZTE help me?
If you’re an NZTE customer, please get in touch with your Customer Manager to discuss your plans and possible areas of assistance. If you don’t have a Customer Manager, contact our Advisor Team for more information.
I would like to buy products or services from New Zealand
NZTE doesn’t provide a business matching service, but we’ve collected some useful information and contacts that can help you find the right supplier in New Zealand.
If you’re looking for a particular product from New Zealand, the websites below are a good place to start:
You can also search a wide range of New Zealand companies via these online directories:If you’re looking for further help in your search, New Zealand’s Chambers of Commerce can help you learn about the local business environment and companies in their region. You can find and contact Chambers throughout the country via the New Zealand Chamber Network page.
- For dairy products, visit the Dairy Company Association of New Zealand (DCANZ).
- For meat, visit the Meat Industry Association of New Zealand.
- For fish and seafood, visit the New Zealand Seafood Industry Council Exporter Directory.
- For New Zealand honey, visit the UMF (Unique Manuka Factor) Honey Association or Apiculture New Zealand.
- For food and beverage products, visit the New Zealand Ministry of Economic Development’s Food and Beverage Directory. This includes over 1,100 New Zealand companies, including food producers, exporters, retailers and distributors.
- For natural products including natural skincare, start with the Natural Products New Zealand member directory.
- For forestry products, visit the New Zealand Forest Owners Association. You can also contact the Wood Processors Association, the New Zealand Timber Industry Federation and the New Zealand Pine Exporting Companies Group for pulp, wood chips or sawn lumber.
- For wine, contact New Zealand Winegrowers or visit their directory of New Zealand wine regions online.
I need information about work visas for New ZealandThe Immigration New Zealand website lets you explore all the options and find out if there's a visa that would allow you to work here.
I want to find out about investment opportunities in New ZealandIf you’re looking to develop your global market strategy, develop outsourcing solutions, relocate or expand global operations, or undertake strategic acquisitions, contact our Investment team.