Contact our New Plymouth office
9 Robe Street
New Plymouth 4310
PO Box 397, Taranaki Mail Centre
New Plymouth, 4340
Phone: 0800 555 888
I want to find funding for my export businessIf you’re working out how to fund your export plans, take a look at our useful Export Essentials guide to funding your export growth. This includes information on debt funding and external (investment) funding - the two key options for export companies wanting to expand.
The first step in funding your plans is knowing what they’ll cost – so if you’re starting a new business or considering taking your company into overseas markets, make sure you also check out our Export Essentials guide to the cost of exporting.
Some government grants are available for businesses in New Zealand, but most involve co-funding, meaning you’ll need to at least match the money that you’re given.
For information on government funding for your business, visit Business.govt.nz’s useful page on government grants and what you can get help with.
The Export Credit Office can also help you with understanding how to access trade finance when you're delivering on export contracts.
For information about NZTE’s own funding offerings and how they work, visit our page on funding.
I want to find out about regulations and tariffs for exportRegulations and tariffs should be one of the first things you find out before exporting. They often determine whether a market will be easy or hard for you to export to, or whether you should try to do business there at all.
Understanding regulations in your export destination is a must-do. For an introduction to what you need to think about, see our guide on understanding international compliance requirements. This includes tips on how to research regulations, as well as insights on local regulations, standards, health and safety, and dealing with local bureaucracy.
It’s a good idea to take a look at the rest of the international compliance process while you’re doing your work on regulations – see more information in our guide to understanding international compliance requirements.
If you’re planning to export food or food-related products, you should also check out the food exporting page on the Ministry for Primary Industries (MPI) website. MPI maintains a list of Overseas Market Access Requirements (OMARs) for New Zealand food products in different export markets – search and identify OMARs for your product online.
Tariffs can make your products more expensive and less attractive to overseas buyers, so you need to know the charges your products will attract before you commit to a new market.
You can get a big head start in finding tariff information by using the Ministry of Foreign Affairs and Trade (MFAT) tariff finder or the World Trade Organisation’s tariff download facility. You can search the databases by product name, but they work best when you know the approximate Harmonised System (HS) code for your product. HS codes are used by customs authorities around the world to identify products and apply tariffs. The longer the code is, the more precisely it describes your product. The first six digits of an HS code are usually the same worldwide – after that, there can be up to eight further digits, which often vary from country to country.
The (NTAU) can help you to find out the first six digits of your HS codes – call +64 4 473 6099 or email firstname.lastname@example.org.
To get a longer and more precise HS code for a particular market, look up and contact the local customs authority online, or talk to a customs broker or freight forwarder who has done business in that market.
I would like to find out how to start exporting
If you’re thinking about starting an export business, or taking your current business into overseas markets, you’ll need to build a solid export plan.
A great place to start is with our export plan template. This will help you to think about:
- your objectives and goals for your export business
- what your target market looks like – market size and trends, economic factors, and compliance issues
- your strategy for entering the market – what you’ll be selling (and any adaptations that might be needed), the market niche you’re targeting, who your customers are and what they want, where you sit against your competitors, and your channel and pricing strategies
- your sales and marketing plans – including your sales process, marketing and promotional activities, and your marketing budget
- the extra resources you’ll need – added capacity, people, business systems, and financial resources
- how to measure your performance, including financial, marketing and business key performance indicators (KPIs).
Our Export Essentials guides are a great place to start with this. You might find the guides below particularly useful:
- Researching and selecting export markets – how to get the right information about different markets, and decide which is right for you
- Understanding your value proposition – how to make sure you’re offering something that overseas customers will buy
- Understanding the cost of exporting – how to work out if you’ll be able to make money through exporting, and what costs you need to include in your pricing.
You can see our full suite of resources on our Export Essentials page.
I’m looking for help to start a new business in New Zealand
If you’re new to business, or looking to start a new business, Business.govt.nz provides a great base of information and advice, including key compliance and regulatory information for running a business in New Zealand.
Check out their Getting Started section which includes guides to starting a business, how to research your market and competitors, choosing the right structure, creating a business plan, funding your business and much more. You can also contact the Business.govt.nz team via their freephone number - 0800 424 946.
Business Mentors New Zealand provides a start-up mentoring service for people with a new business idea or looking to start a new business. This gives you six months of mentoring from an experienced businessperson, for a one-off registration fee. You can find out more about the Start-Up Business Mentoring Programme on their website.
NZTE and Callaghan Innovation also work with economic development agencies around the country, which make up the Regional Business Partner (RBP) network. These agencies provide local support for businesses looking to grow, including the following:
- assessing your business and working with you to identify key needs
- helping you to write an action plan to help your business develop, grow and innovate
- identifying relevant training courses, advisors, information, and other services to help meet your specific needs.
- connect you with the local business community, industry networks and clusters
- provide access to Capability Development vouchers
- help you navigate the support you can get from Government agencies
The RBP network is made up of these local Economic Development Agencies and Chambers of Commerce:
I would like to buy products or services from New Zealand
NZTE doesn’t provide a business matching service, but we’ve collected some useful information and contacts that can help you find the right supplier in New Zealand.
If you’re looking for a particular product from New Zealand, the websites below are a good place to start:
You can also search a wide range of New Zealand companies via these online directories:If you’re looking for further help in your search, New Zealand’s Chambers of Commerce can help you learn about the local business environment and companies in their region. You can find and contact Chambers throughout the country via the New Zealand Chamber Network page.
- For dairy products, visit the Dairy Company Association of New Zealand (DCANZ).
- For meat, visit the Meat Industry Association of New Zealand.
- For fish and seafood, visit the New Zealand Seafood Industry Council Exporter Directory.
- For New Zealand honey, visit the UMF (Unique Manuka Factor) Honey Association or Apiculture New Zealand.
- For food and beverage products, visit the New Zealand Ministry of Economic Development’s Food and Beverage Directory. This includes over 1,100 New Zealand companies, including food producers, exporters, retailers and distributors.
- For natural products including natural skincare, start with the Natural Products New Zealand member directory.
- For forestry products, visit the New Zealand Forest Owners Association. You can also contact the Wood Processors Association, the New Zealand Timber Industry Federation and the New Zealand Pine Exporting Companies Group for pulp, wood chips or sawn lumber.
- For wine, contact New Zealand Winegrowers or visit their directory of New Zealand wine regions online.
I want to find out about investment opportunities in New ZealandIf you’re looking to develop your global market strategy, develop outsourcing solutions, relocate or expand global operations, or undertake strategic acquisitions, contact our Investment team.
I’m looking for official information on the New Zealand economy or environmentYou'll find plenty of information on the Stats NZ website, including statistics about New Zealand’s population and environment, and information broken down by region.